Does Comcast have hidden fees?
Summary: Comcast Pricing and Customer Service Questions
In this article, I will address some common questions and concerns regarding Comcast’s pricing and customer service. As a customer myself, I have gained insights and experiences that I would like to share with others. Below are the key points and answers to these questions:
1. What is the monthly charge for Comcast?
Comcast offers various plans with different prices. For example:
| Plan | Price | Details |
|---|---|---|
| Choice TV | $25.00/mo.† | View Plan |
| Popular TV | $60.00/mo.* | View Plans |
| Ultimate TV | $80.00/mo.* | View Plans |
2. Why is my Xfinity bill so high?
The most common reason for Xfinity bills to go up is the removal of first-year discounts, which can increase the bill amount by about $20 per month.
3. What comes free with Comcast?
Comcast provides Xfinity Flex, which allows access to favorite apps and networks like Netflix, Disney+, Hulu, and more. Additionally, there are free apps like Xumo Play, Tubi, and Pluto, offering thousands of free shows and movies. Live TV is also accessible.
4. Can I ask Comcast to lower my bill?
You can call the Xfinity loyalty department at (800) 266-2278 and inquire about ways to save money. Exploring options can lead to deeper discounts.
5. What is the cheapest Comcast package?
The cheapest TV package is Choice TV, which offers 10+ channels for $20.00–$25.00/mo. Another affordable option is Popular TV ($50.00–$60.00/mo., 125+ channels).
6. Will Xfinity lower my bill if I threaten to cancel?
Threatening to cancel may be more effective in gaining discounts. Simply state that you would like to cancel your service, and you will likely be transferred to a retention specialist who can offer you a better deal.
7. Does Xfinity have a 55+ plan?
Xfinity does not offer any discounted plans specifically for seniors. However, older adults can consider Xfinity Choice TV, which provides over 10 channels at an affordable monthly price of $30.
8. What is the lowest Comcast package?
The cheapest Xfinity TV package is Choice TV, a basic cable package that offers 10+ channels for $20.00–$25.00/mo. The cheapest regular cable package is Popular TV ($50.00–$60.00/mo., 125+ channels).
9. Can you cancel Xfinity cable but keep internet?
You can cancel your Xfinity TV service while keeping the internet service. Although you may not receive the best internet deal without the bundled services, it can still save you money by not paying for unwanted cable TV.
10. Does Comcast have a loyalty program?
Xfinity Rewards is a loyalty program exclusively for Xfinity customers. It is free to join and offers benefits based on the duration of your customer relationship.
11. Do senior citizens get a discount with Xfinity?
Xfinity does not currently provide senior-specific discounts. However, it does offer general assistance discounts that may be applicable to older adults, such as Internet Essentials for those on Medicaid, a VA pension, or other qualifying programs.
What is the monthly charge for Comcast
Comcast Xfinity prices and plans
| Plan | Price | Details |
|---|---|---|
| Choice TV | $25.00/mo.† | View Plan |
| Popular TV | $60.00/mo.* | View Plans |
| Ultimate TV | $80.00/mo.* | View Plans |
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Why is my Xfinity bill so high
Why did my Xfinity price go up The most common reason for Xfinity customer bills to go up is the removal of first-year discounts. This typically increases the bill amount by about $20 per month.
What comes free with Comcast
Xfinity Flex lets you easily access all your favorite apps and networks, including Netflix, Disney+, Hulu, Prime Video, Paramount+, Spotify, Max HBO and more. You also have access to free apps like Xumo Play, Tubi and Pluto, which include over 10,000 free shows and movies, including 200 channels. Can I watch live TV
Can I ask Comcast to lower my bill
You can call the Xfinity loyalty department at (800) 266-2278. Once you're there, it's important to start as you usually would trying to lower your bill. Ask if there are ways you can save money. This will give you a benchmark in terms of what Xfinity is willing to offer and unlock further deeper discounts.
What is the cheapest Comcast package
The cheapest Xfinity TV package is Choice TV, a basic cable package that offers 10+ channels for $20.00–$25.00/mo. The cheapest regular cable package is Popular TV ($50.00–$60.00/mo., 125+ channels).
Will Xfinity lower my bill if I threaten to cancel
"Threatening to cancel will get you further than outright asking for a discount." So just say "I'd like to cancel my service please." You'll almost certainly be transferred to a "retention specialist" whose job it is to change your mind.
Does Xfinity have a 55+ plan
Xfinity doesn't offer any discounted plans for seniors; however, for older adults, we'd recommend looking into Xfinity Choice TV, which offers over 10 channels at an affordable monthly price of $30.
What is the lowest Comcast package
The cheapest Xfinity TV package is Choice TV, a basic cable package that offers 10+ channels for $20.00–$25.00/mo. The cheapest regular cable package is Popular TV ($50.00–$60.00/mo., 125+ channels).
Can you cancel Xfinity cable but keep internet
If you're wondering if you can keep your Xfinity Internet service while canceling your TV service, we're here to tell you that you can! You may not get as good of an internet deal if you cancel your bundle, but you'll still save money because you won't have to pay for a cable TV service you don't want anymore.
Does Comcast have a loyalty program
Xfinity Rewards is a program just for Xfinity customers. It's free to join! You must be at least 18 years old and be the primary user on a current Xfinity account in good standing. The longer you're with us, the more you get!
Do senior citizens get a discount with Xfinity
Xfinity does not currently offer any senior-specific discounts. But it does provide general assistance discounts that many older adults may be eligible for, such as Internet Essentials if you are on Medicaid, a VA pension, or have other qualifying circumstances.
Can I downgrade my Xfinity to just internet
Downgrades can only be done online or by contacting us. Downgrading Online: Visit xfinity.com/buy/plan/internet/streamcancel. Sign into your Xfinity account.
How do I cancel my Xfinity TV but keep WiFi
To submit your cancellation request, please visit xfinity.com/instant-tv/cancel. Please note that it may take up to 48 hours to process your request. When your cancellation is processed online, your Xfinity Internet service will remain active, but you will no longer have access to Xfinity Instant TV.
Does Xfinity offer AARP discounts
Xfinity currently does not offer any senior discounts, per se. Instead, they offer an Internet Essentials plan designed and priced for low-income customers.
Do Comcast customers get free Peacock
What is happening with Peacock on Xfinity Starting June 26, 2023, Peacock will no longer be included at no extra cost with Xfinity services. At that time, you'll get a free sample of Peacock programming. If eligible, you'll have the option to resubscribe to Peacock Premium through a limited-time offer.
Can I cancel my Xfinity cable and keep internet
If you're wondering if you can keep your Xfinity Internet service while canceling your TV service, we're here to tell you that you can! You may not get as good of an internet deal if you cancel your bundle, but you'll still save money because you won't have to pay for a cable TV service you don't want anymore.
Is Comcast going to start charging for Peacock
Starting June 26, Xfinity video and Internet customers will have to shell out the same $5 a month for Peacock Premium that non-Xfinity customers do if they want to continue accessing its full library of television shows, blockbuster movies and streaming sports.
How long will Peacock be free on Xfinity
Comcast to end free Peacock access for Xfinity subscribers
Ever since the streaming service was launched in 2020, Xfinity TV and broadband customers had access to Peacock at no extra charge, but that's coming to an end June 26.
How do I cancel cable but keep internet
If you want to cancel cable but keep your internet, you need to do the following two steps:Call customer service.Request to cancel TV but keep internet service.
Do all Xfinity customers get Peacock for free
The Peacock app is now available to everyone, whether you're a customer or not. Peacock is the streaming service from NBCUniversal.
Do Xfinity customers get Peacock for free
Look out for an email from Xfinity with more details.) If you don't want to keep your Premium access going, don't do a thing. You won't be charged for Peacock, and you'll still be able to watch a limited amount of content for free.
Do I have to pay for Peacock if I have Xfinity
What is happening with Peacock on Xfinity Starting June 26, 2023, Peacock will no longer be included at no extra cost with Xfinity services. At that time, you'll get a free sample of Peacock programming. If eligible, you'll have the option to resubscribe to Peacock Premium through a limited-time offer.
Why is Peacock premium not free with Xfinity
More likely, it's because despite counting 20 million subscribers in 2022, up 9 million from the year before, Peacock has yet to turn a profit for NBCU/Comcast. The company's plan was always to phase out free Peacock access for Comcast users, a spokesperson told Variety.
Why is Xfinity charging me for Netflix
If you have an existing Netflix account and sign up for an Xfinity package with Netflix service, you will continue to be charged separately for your Netflix account until you complete the activation process by using the Netflix app on your X1 TV Box.
Do all Xfinity customers get Peacock premium for free
What is happening with Peacock on Xfinity Starting June 26, 2023, Peacock will no longer be included at no extra cost with Xfinity services. At that time, you'll get a free sample of Peacock programming. If eligible, you'll have the option to resubscribe to Peacock Premium through a limited-time offer.