How do I reset my ring doorbell?

How to Reset a Ring Doorbell

So for us to factory reset this Ring Doorbell, what we need to do is go ahead and hold down on the button on the side of the doorbell for 15 seconds until it starts flashing.

To reconnect your Ring video doorbell or security camera to your wifi network in the Ring app:
1. Open the Ring app.
2. Tap the top menu (≡).
3. Tap Devices and select the doorbell or security camera you need to reconnect to wifi.
4. Tap Device Health.
5. Tap on Reconnect to Wifi or Change Wifi Network.

To get your Ring Doorbell back online, follow these steps:
1. Open the Ring app.
2. Tap the menu (☰).
3. Tap Devices.
4. Select the device you want to reconnect to wifi.
5. Make sure it’s connected to wifi.
6. Tap the Device Health tile.
7. Scroll down to Reboot This Device and confirm your selection.
8. Give your Ring device a few minutes to start up.

Hello! There are two options for resetting the Ring Doorbell. If you just want to reset it and you’re having an issue with wifi, you can go ahead and press and hold the button on the side of the doorbell for 10 seconds.

Factory resetting your Video Doorbell will erase all of its saved settings, such as your wifi password. After performing a factory reset, you will need to set up your doorbell again from scratch.

If you’re wondering if there is a way to reboot a Ring camera, follow these steps in the Ring app:
1. Open the Ring app.
2. Tap the menu (☰).
3. Tap Devices.
4. Select the device you want to reboot.
5. Make sure it’s connected to wifi.
6. Scroll down to Reboot This Device and confirm your selection.
7. Give your Ring device a few minutes to start up.

Here are some common causes for connection errors:
– Your Ring device may be too far from your wifi router.
– Your mobile device has a low signal or poor connection.
– Your home wifi connection is poor (or your internet service provider is experiencing high traffic).

If your Ring camera is offline and won’t reconnect, try the following steps:
1. Make sure your Ring device has your most updated wifi network and password.
2. Check other devices around your home to see if they’re connected or disconnected to wifi.
3. If other devices are not working, there may be an outage in your area.
4. Reboot your router by unplugging it for 30 seconds, then plugging it back in again.

Top reasons why a Ring doorbell may suddenly go offline:
– Your location’s internet may not be working, or your internet service provider is experiencing high traffic.
– You recently changed your wifi network, wifi password, or internet service provider (ISP).
– You moved to a new location.

To reconnect your offline Ring device, follow these steps in the Ring app:
1. Open the Ring app.
2. Go to Menu > Devices.
3. Select the affected camera.
4. Tap Device Health.
5. Scroll down to the Network section and check the Status.
6. If it shows “Offline,” tap Reconnect to Wi-Fi.
7. Follow the in-app prompts to reconnect.

If your doorbell is not connecting, it may be due to disconnected wires behind the doorbell button. There are two wires behind the outdoor button, and occasionally, they may become loose or disconnected. A professional electrician can test the two wires to determine if they create a sound when they are touched together.