Is Comcast a good provider?

Summary of the Article: Is Comcast a Good Provider?

1. Comcast’s brand name for its internet, TV, and phone services is Xfinity.
2. Xfinity ranks No. 3 in the Best Internet Service Providers of 2023 and No. 1 in the Fastest High-Speed Internet Service Providers of 2023.
3. Comcast has a rating of 1.27 stars out of 5 from 502 reviews, indicating overall customer dissatisfaction.
4. Customer complaints about Comcast often revolve around poor customer service, automated systems, and contract problems.
5. Xfinity’s customer satisfaction score in 2022 was 66, while Verizon Fios scored 72, making Verizon a better-rated provider.
6. Weaknesses of Comcast include high capital expenditures and limited market share growth due to intense competition and regulations.
7. Comcast NBCUniversal is recognized as one of the top 10 Best Companies to Work For™ in 2023.
8. Comcast lost a significant number of customers in the first quarter of 2023, with nearly 7,000 subscribers canceling each day.
9. Consumer Reports’ telecom service Ratings in 2016 ranked Comcast low in overall customer satisfaction.
10. Cable TV alternatives to replace Comcast include Sling TV, YouTube TV, Hulu + Live TV, Fubo, and DirecTV Stream.
11. Verizon Fios offers faster internet speeds than Xfinity, thanks to its 100% fiber-optic network.
12. Comcast’s Xfinity Mobile uses Verizon’s network for coverage and has access to Verizon’s 5G networks.

Questions and Detailed Answers:

1. Is Comcast a good service?
– Xfinity, the brand introduced by Comcast, ranks No. 3 in the Best Internet Service Providers of 2023 and No. 1 in the Fastest High-Speed Internet Service Providers of 2023.
– However, Comcast has a low rating of 1.27 stars from customer reviews.

2. Is Comcast good or bad?
– Comcast has a rating of 1.27 stars from 502 customer reviews, indicating overall dissatisfaction.
– Customers often complain about customer service, automated systems, and contract problems.

3. What is the difference between Comcast and Xfinity?
– Xfinity is the TV and internet service provider for consumers.
– Comcast is the company that owns Xfinity and other brands like NBCUniversal.

4. Is Verizon as good as Comcast?
– According to the American Customer Satisfaction Index (ACSI), Verizon Fios scored higher in customer satisfaction compared to Xfinity.
– Verizon Fios scored 72/100, while Xfinity scored 66/100.

5. What is a weakness of Comcast?
– Comcast’s weaknesses include the need for large capital expenditures to provide services and limited market share growth due to competition and regulations.

6. Where does Comcast rank?
– Comcast NBCUniversal ranks No. 9 on the 2023 list of 100 Best Companies to Work For™.

7. Is Comcast losing customers?
– Comcast lost a significant number of customers in the first quarter of 2023, with an estimated 7,000 subscribers canceling each day.

8. What is the reputation of Comcast?
– Consumer Reports’ telecom service Ratings in 2016 showed Comcast ranked low in overall customer satisfaction.
– Complaints included unnecessary services, hidden fees, cancellation fees, and improper credit checks.

9. What is the best option to replace Comcast?
– Some cable TV alternatives to consider are Sling TV, YouTube TV, Hulu + Live TV, Fubo, and DirecTV Stream.

10. Is Comcast slower than Verizon?
– Verizon Fios, which runs on a fiber-optic network, offers faster internet speeds compared to Xfinity’s cable network.

11. Does Comcast use the same towers as Verizon?
– Comcast’s Xfinity Mobile uses Verizon’s network for coverage, including access to Verizon’s 5G networks.

Note: Each answer is limited to 3000 characters and includes personal experiences and insights.

Is Comcast a good service

Xfinity, the brand name Philadelphia-based Comcast introduced in 2010 for its internet, TV, and phone service, places No. 3 in our ratings of the Best Internet Service Providers of 2023 and No. 1 in the Fastest High-Speed Internet Service Providers of 2023.
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Is Comcast good or bad

Comcast has a rating of 1.27 stars from 502 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Comcast most frequently mention customer service, automated system, and year contract problems. Comcast ranks 153rd among Internet Service Provider sites.
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What is the difference between Comcast and Xfinity

Xfinity is the TV and internet service provider for consumers, while Comcast is the company that owns Xfinity (and other brands, like NBCUniversal). That's not so confusing after all, right
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Is Verizon as good as Comcast

According to the American Customer Satisfaction Index (ACSI), Verizon Fios scored a 72/100 on customer satisfaction in 2022, putting Verizon in first place for customer service satisfaction and Xfinity scored a 66, putting Xfinity in fourth place. The average score for customer satisfaction among ISPs is 65.

What is a weakness of Comcast

Here are the weaknesses in the Comcast SWOT Analysis: 1. This industry requires tremendous capital expenditures to provide service to their customers and hence limited margins. 2. Intense competition and regulations means limited market share growth & higher expenses.

Where does Comcast rank

Great Place To Work® and Fortune magazine have recognized Comcast NBCUniversal as one of the top 10 of 100 Best Companies to Work For™ in 2023, ranking the global media and technology company No. 9 on this year's list.

Is Comcast losing customers

Comcast, the media conglomerate that oversees NBCUniversal and Peacock, lost a large number of customers in the first quarter of 2023. For reference, estimates place the number of subscribers getting rid of Comcast Xfinity cable at nearly 7,000 each day.

What is the reputation of Comcast

The 2016 Consumer Reports' telecom service Ratings reported that Comcast was among the bottom dwellers in overall customer satisfaction. Frequent complaints about Comcast's service include "stuffing" bills with unnecessary services, hidden service fees, outsized cancellation fees and improper credit checks.

What is the best option to replace Comcast

The best cable TV alternatives you can buy todaySling TV. Best cable replacement service overall.YouTube TV. The best cable TV alternative with all the broadcast channels.Hulu + Live TV. The best original programming and bundle deal.Fubo. The best streaming service for international sports.DirecTV Stream.

Is Comcast slower than Verizon

Unlike Xfinity's cable network, the fast internet of Verizon Fios runs on a 100% fiber-optic network that delivers upload speeds up to 25x faster.

Does Comcast use the same towers as Verizon

Comcast's Xfinity Mobile uses Verizon's network for its coverage. Is 5G included Like Spectrum Mobile, Comcast's offering has access to Verizon's 5G networks.

Why does Comcast have a bad reputation

Does Comcast have the worst customer service

They're already not thrilled with them and those two categories are routinely the lowest-rated on the American Customer Satisfaction Index. Comcast is among the lowest-rated large-scale broadband providers rated by the survey, scoring a 66.

Who is bigger Comcast or AT&T

AT&T's larger coverage area is one of its biggest advantages. With a coverage area of nearly 45%, AT&T's fiber network is one of the largest in the country. Though Xfinity's overall coverage serves more homes, it has a much smaller fiber network than AT&T.

Why is Comcast so slow lately

A cable network is built around neighborhood-wide nodes, so your connection can slow down when too many users use the internet at the same time. This is more likely to happen in the evenings on weekdays, although it could happen at other times as more people these days work from home.

How many cable customers has Comcast lost

Comcast Lost Over 6,800 TV Customers Every Day in Q1 2023 as Cord Cutting is Speeding Up. In Comcast's Q1 earnings report released this morning, the company reported it lost 614,000 video customers losses.

Why is Comcast internet so expensive

A note on some recent Xfinity bills said that the latest rise in prices is “in response to increases in expenses impacting our services,” which includes retransmission costs imposed by TV networks.

Can I ask Comcast to lower my bill

You can call the Xfinity loyalty department at (800) 266-2278. Once you're there, it's important to start as you usually would trying to lower your bill. Ask if there are ways you can save money. This will give you a benchmark in terms of what Xfinity is willing to offer and unlock further deeper discounts.

Is 5G faster than Comcast

For example, Xfinity has internet speeds of up to 1.2 Gbps that are between 6 and 36 times faster than 5G home Internet, and up to 6 Gigs if you're in need of some serious bandwidth.

How is Xfinity different from Verizon

Xfinity uses a hybrid fiber and coaxial cable network, which delivers great speeds while still using the more affordable and available cable connection. Fios, on the other hand, is a 100% fiber optic network, meaning it can offer symmetrical speeds (equal download and upload times) at an incredibly fast rate.

Why is my Xfinity Mobile signal so weak

If your phone is showing a weak signal (indicated by the five vertical bars at the top of your phone screen), try getting closer to a window, going upstairs or outside, or heading to higher ground. Once you've found a spot with a good cell signal, stay still. It's a simple but effective tip.

What company has the lowest customer satisfaction

Comcast, the television provdider, was voted as the worst rated company for customer service in the United States in 2020, receiving the largest share of negative responses (44 percent). Second in the list came Well Fargo and DIRECTV, with 41 percent of respondents to the survey complaining about poor customer service.

What is Comcast ranked

Which cable company has the most channels

Verizon Fios' streaming TV service is such an excellent deal that it's a shame it's available in only the metropolitan areas of nine states. With 425+ channels, Verizon has more channels than any other provider, and it offers them for less.

Is Comcast in decline

The current numbers represent a 20% decline from 19.36 million cable subscribers in the first three months of 2022, and reflects a much broader trend toward dumping cable TV among U.S. households.